Eterna Privacy Policy

Eterna Privacy Policy

Effective Date: May 2025

Eterna (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our mobile application (the “App”).

1. Information We Collect
We may collect the following types of information:

  • Profile information: name, age, photos, preferences, and bio

  • Usage activity: likes, messages, matches, and interactions

  • Device data: device model, OS version, app version, IP address

  • Location information: approximate location if location access is granted

  • Chat and media content: messages and photos exchanged through the app

2. How We Use Your Information
Your information helps us to:

  • Facilitate profile discovery and mutual matches

  • Provide messaging and interactive features

  • Improve user experience and troubleshoot issues

  • Monitor safety and enforce our community guidelines

  • Send updates, notifications, or service-related information

3. Data Storage and Sharing
Your data is stored securely and may be processed by third-party service providers (e.g., analytics, hosting) who help us operate the App. We do not sell your personal data. We may share limited information when legally required or to prevent misuse or harm.

4. Your Rights
You can:

  • Access, update, or delete your personal information

  • Change your privacy settings

  • Withdraw permissions (such as location access)

  • Request deletion of your account by contacting us at: support@eterna.app

5. Data Retention
We retain your data only as long as necessary to operate the App and comply with legal obligations. Deleted accounts and related data are permanently removed within a reasonable timeframe.

6. Children’s Privacy
Eterna is intended for users aged 18 and older. We do not knowingly collect data from individuals under 18.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the App.

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